I'm chatting online with a "customer service rep"... i'm on hold
I am in the store waiting to address a longstanding issue... i'm in line.
THEN when i finally get to the front... "i'm sorry our policy doesn't support that issue"
REAAAAALLLLLY...
Well as a CONSUMER of YOUR product... and i'm unhappy with something...need it fixed and I want it fixed the FUCK NOW!!! THAT'S how i feel this convo should have started out, since i'm sure the outcome would still be the same!!
Aint that a bitch.. i call and am polite... when i'm the one with the issue... and instead i am bent over and fucked without a kiss. Since there is a serious lack of customer service.... BOOOOO to T-MOBILE!!
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